TRADE TERMS AND CONDITIONS OF SALE 2020


General

These conditions apply to the contract between Bondeye Optical Ltd (us and we)  and the company to whom we sell goods (you)
and they apply to the exclusion of any other express or implied conditions. 

These conditions together with your order in the form accepted by us constitute the entire
agreement between you and us and supersede any previous agreements, promises,
representations or understandings. 

No variation of these conditions shall be effective unless it is in writing and signed by us. 

Any order issued by you is subject to acceptance by us and a valid contract is only formed when we accept your offer to buy our goods.



Price and Payment

Advertised prices and our published price list should be used as a guide only. 

In most cases the price of the goods shall be the price set out in our published price list on the date the goods are despatched to you, save that we may increase the price of the goods at any time before despatch to reflect any increase in the cost of the goods due to any factor beyond our control, including foreign exchange  fluctuations and increases in manufacturing costs.

Prices are exclusive of VAT. 

All first orders must be paid for in advance.

 If we approve a credit account in your name, we shall invoice you for the goods and all invoices shall be paid by you in full and cleared funds and without setoff within 30 days from the end of the month in which the goods were invoiced. 


Time of payment is of the essence of this contract. 

If any payment is overdue, we shall charge interest on the sum that is owing at the rate of 4% a year above HSBC Bank Plc’s base rate, which shall accrue on a daily basis from due date until payment.  Where any sum is overdue, we may also suspend further deliveries of goods to you.

Any credit limit applied to an account is at our sole discretion and we reserve the right to cancel or amend a limit previously given.

 

Promotional Documentation

We make every effort to ensure the information on our website and  in our catalogues, price lists and other promotional material is accurate. However, these documents are for your guidance only and the details contained in them shall not constitute representations by us and we shall not be bound by them.


Special Offers 

Please see below for the terms and conditions for our online and social promotions. These terms and conditions apply to the use of this website and by accessing this website and/or placing an order you agree to be bound by the terms and conditions as set out below. If you do not agree to be bound by these terms and conditions you may not use or access this website.

Please note that on all promotions and discounts only one offer can be claimed at one time. You are only able to use one discount code per order and we cannot apply codes retrospectively.

Multi-buy Offers

This includes offers such as 3 for 2, 2 for 1, buy 1 get 1 half price etc. 

  • The cheapest item will be the item given to you at either discounted price or no cost (this is dependant on the applicable offer).
  • This offer may be automatically applied at the checkout, or you may need to use a discount code.
  • This offer cannot be used against items in our sale/clearance section.
  • You can only redeem the multi-buy offer during the time of the promotion and not before or after.
  • We reserve the right to amend the multi-buy offer terms and conditions from time to time, when we consider it reasonable and necessary to do so.

Multi-buy Offer Returns:

  • All products will revert to their full price once any items are returned.
  • The total price of the items you keep will be deducted off the price of your order.
  • The difference will be refunded if applicable. Eg. If you bought one item for £36 and one for £20 (total cost of order £36), and returned the item for £20 you wouldn't recieve a refund, if you returned the item for £36 you would recieve a refund of £16.
  • No other codes can be applied retrospectively if you choose to return an item.

 

Fixed Price Multi-buy Offers

This includes 2 for £55, 3 for £80 etc.

  • The amount will be discounted from the total at the checkout.
  • This offer cannot be used against items in our sale/clearance section.
  • This offer may be automatically applied at the checkout, or you may need to use a discount code.
  • You can only redeem the fixed price multi-buy offer during the time of the promotion and not before or after.
  • we reserve the right to amend the fixed price multi-buy offer terms and conditions from time to time, when we consider it reasonable and necessary to do so.

Fixed Price Multi-buy Offer Returns:

  • All products revert to their full price once they are returned.
  • The total price of the garments you keep will be deducted off the price of the order.
  • The difference will be refunded if applicable. Eg. If you bought 2 items for £55(Normally £36 each) and you returned one item it would revert to its original price of £36, so you would recieve a £19 refund.
  • No other codes can be applied retrospectively if you choose to return an item.


Free Item With Your Order

  • Free items will only be added to your order during the time of the promotion and not before or after.
  • The gift will be automatically added, you don't need to enter a code to claim this offer.
  • The gift will be picked at random and cannot be chosen or exchanged.
  • The promotion is subject to while stocks last.
  • One free gift per order.
  • We reserve the right to amend the free item terms and conditions from time to time, where we consider it reasonable and necessary to do so.

Free Item With Your Order Returns:

  • If you return your goods the free gift must be returned with the products as you no longer qualift for the promotion.
  • If you choose not to return the gift we reserve the right to deduct the amound of the gift from your refund.
  • The free gift is part of a promotion and carrys no retail value, it cannot be returned for a refund or exchanged.
  • No other codes can be applied retrospectively if you choose to return an item.


Percentage Discounts

This includes sitewide discounts and discount codes.

  • You can only use one code/discount per order.
  • All discounts have expiry dates and may have limited use.
  • Some discount codes and promotions will have restrictions on what they can be used on.
  • You may have to spend over a certain amount for the discount to apply, or the code may only work on certain products or ranges.
  • Discount codes will not work alongside site-wide discounts. This does not affect your statutory rights.
  • If your code isn't working it may be invalid due to another promotion or expired.
  • All discount codes have to be applied at the time of purchasing, if you attempt to apply or use a code after ordering it may not be possible.
  • We reserve the right to amend percentage discount terms and conditions from time to time, where we consider it reasonable and necessary to do so.

Percentage discounts returns:

  • If you return any items that you have received at a discounted price you will be refunded at the same discounted price.
  • Our usual T's and C's will apply to any percentage discount sales, please see our returns policy for more information.
  • No other codes can be applied retrospectively if you choose to return an item.

 

 Money/Credit Vouchers

This includes vouchers you will receive in your delivered parcel, £10, £20 etc.

  • You can redeem credit vouchers at the checkout when ordering online.
  • You may need to enter a code at the checkout to redeem your voucher, this cannot be applied after.
  • You may have to spend over a certain amount for the discount to apply eg. £20, and the code may only work on certain products or ranges.
  • This offer cannot be used against items in our sale/clearance section.
  • Please protect any voucher you recieve and treat it as cash, we cannot replace lost vouchers.
  • Our credit vouchers have start and expiry dates and cannot be used on any date you desire.
  • Credit vouchers cannot be exchanged for cash, we cannot offer refunds on gift vouchers.
  • Credit notes may have a limited use.
  • We reserve the right to amend the credit voucher terms and conditions from time to time, where we consider it reasonable and necessary to do so.

 Credit voucher returns:

  • If you return goods you have purchased using a credit voucher we cannot refund or credit this amount to your account. This does not affect your statutory rights.
  • If you exchange the item we will honour the discount and apply this to the exchanged item.
  • No other codes can be applied retrospectively if you choose to return an item.

Title and Risk

Risk in the goods shall pass to you on delivery  to you or any carrier acting on your behalf. Title in the goods shall pass to you when we receive payment in full for those goods and any other goods we have supplied to you in respect of which payment has become due.

 

Delivery

We shall make every effort to despatch the goods in accordance with our estimated despatch date but any delivery times we specify are estimates only.  Time of delivery is not of the essence of this contract and we shall not be liable to you for any loss or damage you
suffer as a result of our failure to comply with specified delivery times.  For further information on delivery, see the full delivery information here. For international orders, you must call us for an individual quotation.

 

Warranty

We warrant that on delivery and for a period of 12 months after delivery , the goods shall:

·        
conform in all material respects with their description;

·        
 be free from material defects in design, material and workmanship; and

·        
be of satisfactory quality within the meaning of the Sale of Goods Act 1979.

Some goods may have a longer warranty period and if this is the case it will be specified in that item’s description in our catalogue.

If the goods have a shelf life which is shorter that 12 months, the warranty period will be the stated shelf life.

 

Returns Policy

 
For our returns policy, see here 

 

Limitation of Liability

Nothing in these conditions shall exclude or limit our liability for any matter in respect of which it would be unlawful for us to exclude or restrict liability, for example death or personal injury caused by our negligence.

Subject to this, under no circumstances shall we be liable to you for any loss of profit or indirect or consequential loss arising under this contract and our total liability to you shall be limited to the price of the goods.


Governing Jurisdiction

These conditions are governed by and construed in accordance with English law.Any disputes arising in connection with these conditions are subject to the exclusive jurisdiction of the courts of England and Wales.


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